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As your network becomes more complex with disparate devices, various operating systems, increasingly mobile users and distributed sites, the ability to manage a secure desktop environment while improving customer satisfaction will rely on your ability to efficiently leverage existing IT resources.
The Desktop Management solution allows administrators to easily manage an environment of 10,000 desktops as easily as 10 with centralized and automated inventory, configuration, security and support products.
Leverage your existing resources to increase your customer satisfaction with a comprehensive desktop management solution:
- Flexible Application Packaging and Deployment
Simplify the complexity of packaging and deploying standard or custom software to various operating systems with support for MSI, RPM, Snapshot and Custom packages. Software deployment couldn't be made easier with the ability to support multiple distribution methods and options for supporting large deployments while being sensitive to your network bandwidth.
- OS Deployment
Quickly provision and deploy new machines within your network. With support for third party images such as Ghost, you can easily perform bare metal installs on any machine without the user's intervention. Additional features also allow you to convert users from one operating system to another, for rapid OS migrations, by saving user profiles including settings and documents and restoring them on the new operating system.
- Desktop Configuration
Centralized administration allows you to easily manage all the desktop configurations in your network without requiring additional resources as your environment grows. Automate desktop configuration management with wake-on-lan, multicast deployment, Windows, Linux and MacOS support and checkpoint restart to ensure successful deployments to mobile devices regardless of the number of disconnects during install.
- Desktop Application Security
According to the National Vulnerability Database, approximately 15 new security patches are released per day for known vulnerabilities. Keeping current with patches can be a daunting task causing the cost and effort of desktop application security management to grow exponentially as the number of devices, applications and variety of operating systems grows in your environment. Numara Software's Desktop Management solution automates synchronization with the latest patch releases, determines security gaps in your network and automatically remediates vulnerabilities enabling you to manage 10,000 devices as easily as 10.
- Desktop Device Security
Data leakage and theft is a key concern for companies wanting to protect their intellectual property and companies are increasingly preventing users from using external data storage devices. With Numara Software's Desktop Management solution, you can easily disable USB, printer and cd/dvd device ports from a central console. In addition, policy rules can automate device lockdown so all new machine data ports are disabled before being provisioned to users.
- Remote Management
IT organizations that rely on site visits as their primary method of resolving complex user issues also experience increased support costs, decreased productivity of support staff and decreased customer satisfaction due to lengthy repair times. Remote Management ensures customers get immediate service regardless of their location or distance from the support desk and allows support staff to improve productivity having eliminated travel time.
- Green IT
In the course of a 24 hour day, most desktops and laptops are actually not in use more than 80% of the time when you factor in weekends, lunch and meetings. Not surprisingly, it has been estimated that close to 60% of IT costs are related to the power consumption making efficient power management a key initiative for most companies. Numara Software helps you significantly reduce costs with custom power schemes that reflect your work schedule. Automatically hibernate machines when not in use and restart them before your workforce is ready to work. In addition, tune your schemes based on time zones, specific department needs, and power down schemes for unattended devices during the work day, you can reduce your carbon footprint while saving costs.
The Desktop Management solution consists of Numara Deployment Manager, Numara Patch Manager, Numara Remote Manager, Numara Power Manager and Numara Device Manager which are part of the integrated Numara Asset Management Platform (NAMP). NAMP empowers IT organizations to increase service levels, improve performance and reduce costs by automating IT asset management. Learn more about the additional IT Asset Management products included in NAMP. |